Jaafar, N.N.A., Noor, Y.M. and Pazil, A.H.M. 2023. Factors Influencing Customer Satisfaction In Using J&T Express Service Delivery During Covid-19 Pandemic In Malaysia. Journal of Entrepreneurship and Business. 11, 2 (Sep. 2023), 35–44. DOI:https://doi.org/10.17687/jeb.v11i2.933.