Jaafar, N. N. A., Noor, Y. M. and Pazil, A. H. M. (2023) “Factors Influencing Customer Satisfaction In Using J&T Express Service Delivery During Covid-19 Pandemic In Malaysia”, Journal of Entrepreneurship and Business, 11(2), pp. 35–44. doi: 10.17687/jeb.v11i2.933.