Food Safety: An Assessment of Knowledge, Attitude and Practice Toward Fast-food Operators in Malaysia

Abstract

Food safety is an important matter that all fast food operators must emphasize in fast-food restaurants. This is due to prevent the occurrence of foodborne illnesses. Food safety is linked to proper food handling, preparation, and storage. This limits the chances of people becoming ill due to foodborne illness. It is possible that these fast-food restaurant branches did not practice proper food handling. This study aims to study the extent of fast-food operators' knowledge, attitude and practice. This study further focused on McDonald’s fast food operators in Malaysia. 181 respondents participated in this study through who completed the questionnaire given via Google Form. The results showed that the food safety attitude corresponds to knowledge and practice. On the other side, it also showed that the fast food operators, despite having the knowledge, often fail to practice. Thus, food safety knowledge must be practised properly.